HELPING YOUR

HEALTH REACH

TRUE NORTH

HELPING YOUR

HEALTH REACH

TRUE NORTH

LEARN MORE ABOUT
OUR SERVICES

01

Open enrollment?

We’ll guide you to the right choice!

Open Enrollment Got You Stressed?

I can help you choose the right health plan with confidence.

What’s included:

  • A one-on-one meeting to learn about your healthcare goals for the upcoming year
  • A review of your previous year’s healthcare claims to understand your needs
  • A second meeting to walk you through your options and recommend the best plan for you

02

Hate dealing with insurance companies?

We’ll lead the way.

Tired of Dealing with Insurance Companies? Let me take it off your plate — for good.

What’s included:

  • Full representation with your written authorization — I become your insurance advocate
  • Secure maintenance of all your critical info: family data, ID cards, provider list, preferred pharmacy, etc.
  • Secure storage of all usernames/passwords to access your insurance info 24/7
  • Complete support with claims, coverage questions, medical bills, provider networks, and more
  • You never have to call your insurance company again — I’ll handle it all.

03

Need to understand your insurance?

Follow us, we’ve got you.

Feel clueless about deductibles, networks, and copays? I’ll teach you the basics.

What’s included:

  • A 30-minute crash course call to explain the terms, processes, and what you really need to know
  • A helpful handout with notes and definitions you can refer to anytime

LEARN MORE ABOUT OUR SERVICES

01

Open enrollment?

We’ll guide you to the right choice!

Open Enrollment Got You Stressed?

I can help you choose the right health plan with confidence.

What’s included:

  • A one-on-one meeting to learn about your healthcare goals for the upcoming year
  • A review of your previous year’s healthcare claims to understand your needs
  • A second meeting to walk you through your options and recommend the best plan for you

02

Hate dealing with insurance companies?

We’ll lead the way.

Tired of Dealing with Insurance Companies? Let me take it off your plate — for good.

What’s included:

  • Full representation with your written authorization — I become your insurance advocate
  • Secure maintenance of all your critical info: family data, ID cards, provider list, preferred pharmacy, etc.
  • Secure storage of all usernames/passwords to access your insurance info 24/7
  • Complete support with claims, coverage questions, medical bills, provider networks, and more
  • You never have to call your insurance company again — I’ll handle it all.

03

Need to understand your insurance?

Follow us, we’ve got you.

Feel clueless about deductibles, networks, and copays? I’ll teach you the basics.

What’s included:

  • A 30-minute crash course call to explain the terms, processes, and what you really need to know
  • A helpful handout with notes and definitions you can refer to anytime

ABOUT ME

Hi, I’m Amy — a West Texas native who started out with dreams of becoming a lawyer but found my true calling in healthcare. While attending law school, I worked for a durable medical equipment (DME) company and quickly discovered a deep passion for the industry. That experience inspired a major shift in direction: I left law school and went on to earn my Master’s in Healthcare Administration.

Over the past 25 years, I’ve built a career dedicated to helping others — working across insurance companies, community health plans, and hospital systems. Along the way, I’ve developed a knack for making complicated processes feel simple and accessible.

Today, I use that experience to help individuals and families confidently navigate the often-overwhelming healthcare landscape. Whether it’s understanding your insurance options or making informed decisions about care, I’m here to guide you with clarity, compassion, and practical solutions.

OUTSIDE OF WORK

When I’m not immersed in the world of healthcare, you’ll find me spending time with my wonderful husband, our amazing daughter, and our two lovable greyhounds. I also enjoy crafting in my free time — it’s my favorite way to unwind and get creative.

ABOUT ME

Hi, I’m Amy — a West Texas native who started out with dreams of becoming a lawyer but found my true calling in healthcare. While attending law school, I worked for a durable medical equipment (DME) company and quickly discovered a deep passion for the industry. That experience inspired a major shift in direction: I left law school and went on to earn my Master’s in Healthcare Administration.

Over the past 25 years, I’ve built a career dedicated to helping others — working across insurance companies, community health plans, and hospital systems. Along the way, I’ve developed a knack for making complicated processes feel simple and accessible.

Today, I use that experience to help individuals and families confidently navigate the often-overwhelming healthcare landscape. Whether it’s understanding your insurance options or making informed decisions about care, I’m here to guide you with clarity, compassion, and practical solutions.

OUTSIDE OF WORK

When I’m not immersed in the world of healthcare, you’ll find me spending time with my wonderful husband, our amazing daughter, and our two lovable greyhounds. I also enjoy crafting in my free time — it’s my favorite way to unwind and get creative.

FREQUENTLY
ASKED
QUESTIONS

Why is healthcare in
the U.S. so expensive?

The U.S. spends more on healthcare than any other country because of factors like high administrative costs, expensive prescription drugs, advanced technology, high salaries for providers, and a for-profit insurance system. Unlike many countries, the U.S. does not have government-regulated pricing for most services, which drives costs up.

What’s the difference between private
insurance, Medicare, and Medicaid?

• Private insurance is usually provided through employers or purchased individually.
• Medicare is a federal program for people 65 and older or with certain disabilities.
• Medicaid is a joint federal and state program that provides health coverage for low-income individuals and families.

Do all Americans have health insurance?

No. While the Affordable Care Act (ACA) expanded coverage and reduced the number of uninsured, about 25–30 million Americans (around 8–9% of the population) still lack health insurance as of recent estimates.

Can I be denied health insurance
for having a pre-existing condition?

No. Under the Affordable Care Act, insurance companies cannot deny coverage or charge higher premiums because of pre-existing conditions.

How does health
insurance actually work?

Health insurance helps cover the cost of medical care. Members pay a monthly premium to stay enrolled, and often share costs through deductibles (the amount you pay before insurance kicks in), copayments (set fees for visits or prescriptions), and coinsurance (a percentage of costs after deductible).

What happens if I don’t
have health insurance?

Without insurance, individuals are responsible for paying medical bills out of pocket, which can be extremely costly. Some hospitals must provide emergency care regardless of ability to pay, but non-emergency services may be denied or result in high debt.

FREQUENTLY
ASKED
QUESTIONS

Why is healthcare in
the U.S. so expensive?

The U.S. spends more on healthcare than any other country because of factors like high administrative costs, expensive prescription drugs, advanced technology, high salaries for providers, and a for-profit insurance system. Unlike many countries, the U.S. does not have government-regulated pricing for most services, which drives costs up.

What’s the difference between private
insurance, Medicare, and Medicaid?

• Private insurance is usually provided through employers or purchased individually.
• Medicare is a federal program for people 65 and older or with certain disabilities.
• Medicaid is a joint federal and state program that provides health coverage for low-income individuals and families.

Do all Americans have health insurance?

No. While the Affordable Care Act (ACA) expanded coverage and reduced the number of uninsured, about 25–30 million Americans (around 8–9% of the population) still lack health insurance as of recent estimates.

Can I be denied health insurance
for having a pre-existing condition?

No. Under the Affordable Care Act, insurance companies cannot deny coverage or charge higher premiums because of pre-existing conditions.

How does health
insurance actually work?

Health insurance helps cover the cost of medical care. Members pay a monthly premium to stay enrolled, and often share costs through deductibles (the amount you pay before insurance kicks in), copayments (set fees for visits or prescriptions), and coinsurance (a percentage of costs after deductible).

What happens if I don’t
have health insurance?

Without insurance, individuals are responsible for paying medical bills out of pocket, which can be extremely costly. Some hospitals must provide emergency care regardless of ability to pay, but non-emergency services may be denied or result in high debt.

Corporate Office — Austin, TX
1 (210) 448-3192

Follow Us:

Contact Us

Coverage Compass Consulting, ©2025 | All Rights Reserved

Corporate Office — Austin, TX

1 (210) 448-3192

Follow Us:

Contact Us

Coverage Compass Consulting, ©2025 | All Rights Reserved